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MCC Corporate College

Events for Month

April 03, 2020

Evolving Conscious Teams

4/3/2020 - 4/17/2020    12:30 PM - 4:30 PM

In today’s world, it is rare to be an individual contributor in the workplace. Most of us likely rely on others to get the activities in our job completed. We may think we know, but until we really understand the capabilities of the people around us, team collaboration will be difficult and we won’t be the most effective and efficient worker we can be. We all have important skills that are not captured by our formal roles and responsibilities.

Evolving Conscious Teams will provide your team with a better knowledge of themselves and others beyond, as well as within their formal, functional roles. We will work to optimize teams through understanding the nine team roles, behaviors and dialogue skills needed to get things done. Accelerating teams to a high performance cadence when doing real work towards a common purpose. Teams, not individuals, drive an organization’s results.

The on-line Belbin Team Role Self-Perception Index assessment (SPI) and Observer Assessments are required 10 business days before workshop (results of the Belbin Team Role Profile are confidential to each participant). 4hrs.

Topics: • Objectives • Understanding the 9 team Roles required for High Performing teams using Belbin Team Role Profiles • Uses Individual and Observer feedback to develop team role profile results • Develop awareness of individual skills and interaction style to fully utilize their strengths and bring them to the team • Gives the team members a common language to discuss and address issues • Learn team process skills and tools • Learn dialogue skills to improve understanding, meaning, and maximize contributions to benefit the team • Apply skills and practice through team activities and learning cycles • Team activities include how to bring their individual skills together to make a more powerful team • Understanding the gaps and surplus of skills, and develop a strategic plan to optimize their interactions, performance and results • Golden Nuggets & Action Plan • Evaluation

April 06, 2020

Geometric Dimensioning and Tolerancing

4/6/2020 - 4/9/2020    8:00 AM - 12:00 PM

Our standard course serving multiple manufacturing and other businesses over the years, this course teaches the terms, rules, symbols, and concepts of GD&T, providing you have a basic understanding of mechanical drawings. This course offers an in-depth explanation of the geometric tolerancing symbols, tolerance zones, applicable modifiers, drawing examples and interpretations.

This class includes a comparison of GD&T to traditional methods and highlights the advantages of geometric tolerancing. Datums and their applicable coordinate systems will be discussed. Illustrations of inspection methods for the geometric tolerances are also presented.

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April 15, 2020

The Medical Interpreter

4/15/2020 - 4/23/2020    8:30 AM - 5:30 PM

The Program is taught by an instructor with expertise in linguistically, culturally & legally fluent interpreting in healthcare and a practicing Medical Doctor providing services for the diverse population groups.

Successful completion of the Program satisfies the key requirement of National Certification for Medical Interpreters

The Medical Interpreter is a nationally recognized 48-hour certificate program in medical/community interpreting. The program is based on the industry accepted Codes of Ethics and Standards of Practice and addresses in detail the process of National Certification for Medical Interpreters.

The class covers:
- basic interpreting skills
- Code of Ethics and ethical decision making
- medical terminology for interpreters: Greek and Latin roots, suffixes and prefixes; human body systems (anatomy and physiology); vocabulary resources for any working language pair and a strategy for overcoming linguistic/cultural terminology challenges
- cross cultural communication
- language access laws
- National Certification for Medical Interpreters: get trained, get certified, get hired!
- the U.S. health care system and Affordable Care Act
- note-taking and memory development for interpreters
- interpreting in mental and behavioral health settings
- Over-the-Phone and Video Remote interpreting
- the Culturally and Linguistically Appropriate Services in Health Care

Role plays and group exercises provide hands-on experience for skills development. Video segments offer demonstrations of the “right and wrong” ways to interpret. Each student receives 400-page Training manual, 90-page Exercise & Role Play workbook and 130-page ‘Medical Terminology for Interpreter’ handbook.

**You may qualify for an HPOG grant that will cover 100% of the $895 program fee.** Criteria: 18 years of age or older, Monroe County resident, income eligibility.

Authorized by the Affordable Care Act, the Health Professions Opportunity Grants (HPOG) program provides education and training opportunities to TANF recipients and other low-income individuals for occupations in the healthcare field. HPOG navigators offer supportive services to ensure success including tuition benefits for those approved. For more information please call the MCC HPOG navigator, Latoya Manhertz at 585-685-6212 or email at:

**You may also qualify for a grant through the Workforce Innovation & Opportunity (WIOA) program @ RochesterWorks. Training funds may be available to Monroe and surrounding county residents who can demonstrate they are unable to sustain employment or improve their employment status with their current skills. Usually this involves working with a staff member at one of their career centers who will provide services to help you look for work. This might involve revising a resume or cover letter, helping with interviewing skills, and reviewing job search records and strategies. Based on this assessment, you and the staff member may determine that additional training is needed in order to find suitable employment. You may need to meet certain income guidelines to be eligible for the grant. For additional information please call RochesterWorks at 585-258-3500.

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Offered in collaboration with ECdata, Inc. Specific questions can be directed to Eric Candle, ECdata, Inc. 585-703-2527

April 16, 2020

Leading Successfully through Generational Differences

4/16/2020 - 4/16/2020    12:30 PM - 4:30 PM

We now work with up to five generations in the workplace; learn how to motivate and engage all generations by building a framework of understanding and learning the basis of the differences. Case Study learning and 7 strategic application options are offered to bring real leverage and change to the workplace.

April 21, 2020

Barrier Precaution and Infection Control

4/21/2020 - 4/21/2020    5:30 PM - 8:30 PM

This course meets the requirements of Chapter 786 of the Laws of 1992 that established a requirement for certain healthcare professionals licensed in New York State to receive training on infection control and barrier precautions every four years. This applies to: dental hygienists, dentists, licensed practical nurses, registered professional nurses, specialist assistants, and others. Course materials and certificate of completion are provided. PLEASE NOTE: We have updated our course to include a 7th core element on sepsis. This is in response to a new requirement of the NYS Department of Health, effective 7/1/18. Our course meets the most current course version required by New York State Education Department/Office of Professions.

Click here to download our Spring 2020 continuing professional dental education brochure.: For cancellation policy, please refer to brochure.

April 22, 2020

Interviewing, Selection and Retention

4/22/2020 - 4/22/2020    8:00 AM - 12:00 PM

How do you ensure you are hiring and retaining the right people in the right jobs? Participants in this workshop will develop your interviewing skills to effectively interview, select and match the best employees for the jobs available. Skills developed include how to define the “job-to-be-filled” in behavioral competency terms that clarifies the goals, needs and expectations of a “new” employee. Learn how to prepare for the interview with such things as: planning the environment, candidate matrix criteria, interview flow, questions to ask and the unlawful ones to avoid. Participants will learn how to assess competencies in candidates by developing and using a variety of questioning techniques, such as: behavioral, situational and wild card questions. Practice interviewing skills and sharpen techniques during role play activities. Includes a comprehensive workbook and many practical takeaways you can apply immediately!

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Microsoft Excel Formulas

4/22/2020 - 4/22/2020    8:30 AM - 12:00 PM

What is a formula in Excel? It is a way for you to make calculations on data that is already written in the spreadsheet. What's best about formulas is that they are linked to the data in such a way that if the data changes, it will show you an updated result, reflecting the change. Learn how the fill handle helps you repeatedly copy the same formula across the worksheet. One of the objectives in learning formulas is understanding the concepts of absolute referencing and relative referencing. This session teaches participants how to use values from cells from other worksheets inside a single formula, and integrate data from multiple worksheets.

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April 23, 2020

Successfully Manage Employee Performance Assessment and Development

4/23/2020 - 4/23/2020    8:00 AM - 12:00 PM

Develop your crucial management skills in the assessment of your employees and coaching for improved performance during this comprehensive session. You will learn how to define, set and write clear, concise SMART goals for each of your employees. Three key skills, observation, inquiry and feedback, needed in the performance management process will be detailed, practiced and reinforced. You will learn how to effectively facilitate one-on-one meetings with direct reports and review and discuss their performance and individual development. An action plan for all your employees will be developed. Includes a comprehensive workbook and many practical takeaways you can apply immediately!

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Conscious Leadership for Manufacturing Certificate Series

4/23/2020 - 6/11/2020    1:00 PM - 4:30 PM

This certificate series teaches the principles of authentic leadership aligned to the needs of manufacturing. This series provides managers with both theory and realistic processes for leading higher levels of employee engagement, driving change and improving team accountability. Companies that practice this type of leadership out perform the S&P by over 1500%.

Your ability to differentiate, compete and thrive long-term is not just about technology and process improvement. It is dependent on our ability to attract, inspire, and retain the right people. Whether your business needs creativity, quality or productivity, inspiring the right people makes the ultimate difference.

This immersive experience combines straightforward tools under the umbrella of a practical leadership model to enable successful business execution of leadership theory and concepts.

The eight 3.5 hour sessions include:

1: Leadership in the digital age 2: DISC Behavioral Profile 3: Building a Dynamic Culture & Fearless Leadership 4: Emotional Intelligence & Mindfulness 5: Everyday Practical Leadership 6: Organizational Change, Executive Etiquette, Effective Meetings & Presentations 7: Trust and Generational Differences 8: Dealing with Difficult People

Dates: Thursdays, kick-off-meeting on April 16*, 3:30-4:30. Classes: Thursdays, 1-4:30, April 23, 30, May 7, 14, 21, 28, Jun 4, 11.

* Kick-off-meeting - bring your boss or sponsor to hear the whole store.

April 24, 2020

Making Your Meetings Count

4/24/2020 - 4/24/2020    12:30 PM - 4:30 PM

Impact is on purpose. Ineffective meetings and presentations are bad for morale, de-focus teams and effect dysfunctional behaviors. This workshop enables insight to expectations, supplies tips and guidelines for delivering powerful and influential meetings and presentations.

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April 28, 2020

Lead to Succeed - Supervisor Basic Training

4/28/2020 - 4/30/2020    8:30 AM - 4:30 PM

New and short-term managers and supervisors or those preparing for the role will gain multiple tools for their toolbox. Supervisors and managers will learn core knowledge, skills and effective means to supervise others. You will be introduced to the factors affecting employees’ performance and learn best practices of the supervisor/manager who is most able to influence. You will also explore what ‘managing others effectively’ looks like, with a view to dispelling unhelpful myths that can undermine confidence and create unnecessary stress. Topics covered include principles of effective performance management, goal setting, delegation, motivating others, giving constructive feedback, and introduction to coaching for performance.

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